Instructional Tech Spec II, College of Engineering, Computing and Information Science, and Cornell Tech
June 14, 2018
Ithaca, New York
What you will do:
As the Instructional Tech Specialist, supporting the Cornell College of Engineering, Computing and Information Science, and Cornell Tech, you will have the opportunity to work side by side with Cornell's world class faculty. This position will give you the chance to take your career to the next level. The AV support will include audio, video, control systems, and video conferencing. In this role, you will:
Provide excellent AV support – Provide operational AV support for classes, meetings, seminars, special events, lecture capture, and other special requests.
Troubleshoot AV systems – Troubleshoot AV rooms that range from simple to highly complex.
Love a good challenge, with the ability to think quickly to resolve AV problems so that research or educational needs are met.
What you will have:
You will be a people person who is passionate about technology and solving complex problems. We work as a team here so collaboration is key. Additionally, you will have:
You will thrive in team environments and have strong interpersonal, organizational, written and verbal communication skills with the ability to take initiative and work under pressure.
As this role provides advice and problem resolution for the community, your human relations skills are as seasoned as your technical expertise.
Strong ability to rapidly learn and understand technical material and to communicate technical information clearly to people with a wide range of technical sophistication.
Experience in writing documentation and training staff.
Commitment to getting the job done.
2+ years experience supporting classroom and videoconferencing systems or equivalent combination.
Instructional Technology Specialist must have: Exceptional skills in communication, interpersonal, customer service, problem solving, leadership, project management, ability to work independently and as a member of a team, ability to work effectively with a diverse group of individuals including faculty, staff, students and visitors, proven ability to work under stressful conditions and extreme time constraints while meeting critical deadlines in a fault-intolerant environment, excellent documentation, organizational, and time-management skills. Must project a professional image and demonstrate the ability to diplomatically handle a wide variety of situations.
Must be detail-oriented and demonstrate sound judgment. This position requires familiarity with videoconference equipment, Crestron control systems, video switchers & distribution systems, digital sound processors (DSP), video recording & streaming. Advanced knowledge of various audio, video and control standards including RS-232, Crestron DM, HD Base-T, HDMI, HDCP, h.323 and IP.
Associates Degree in computer science, communications, electrical engineering, or related area preferred.
Visa sponsorship and relocation assistance are not available with this position.
University Job Title:
Instructional Tech Spec II
Pay Rate Type:
Number of Openings:
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